Privacy Policy
Effective Date: [Date]
At The Mileage Machine Co. (“The Mileage Machine Co.”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data when you use our website or purchase our products and services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website or purchase our services.
Personal Information
You may voluntarily provide information including:
- Full name
- Email address
- Phone number
- Billing information
- Payment details (processed securely through third-party payment providers)
- Shipping information (if ever applicable)
- Race goals
- Running experience
- Training history
- Injury history
- Health information you choose to share for coaching purposes
- Messages sent through contact forms, email or WhatsApp
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Country or approximate location
- Pages visited
- Time spent on pages
- Referral source
- Website usage statistics
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Deliver purchased digital training plans
- Provide online coaching services
- Schedule consultations
- Create personalized training recommendations
- Process payments
- Generate invoices where applicable
- Respond to enquiries
- Improve our website and services
- Send important purchase confirmations
- Provide customer support
- Detect fraudulent or unauthorized activity
- Comply with legal obligations
We only collect information that is reasonably necessary for providing our services.
3. Coaching Information
If you purchase coaching services, you may voluntarily provide additional information including:
- Current fitness level
- Running history
- Race performances
- Weekly training data
- Injury history
- Medical limitations you choose to disclose
- GPS activity data
- Heart rate data
- Pace data
- Feedback regarding training sessions
This information is used solely to personalize your coaching experience.
4. Payment Information
Payments are securely processed through trusted third-party payment providers.
We do not store your:
- Credit card numbers
- Debit card numbers
- CVV
- UPI PIN
- Net banking passwords
Payment information is handled according to the privacy and security standards of the payment processor.
5. Cookies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Improve website performance
- Measure website traffic
- Analyze visitor behaviour
- Enhance user experience
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
6. Analytics
We may use analytics services such as Google Analytics or similar tools to understand:
- Website traffic
- User behaviour
- Popular pages
- Device usage
- Visitor demographics
- Marketing effectiveness
Analytics data is generally collected in an aggregated form and is not intended to personally identify individual users.
7. Email Communications
If you contact us or purchase a product, we may send emails relating to:
- Purchase confirmations
- Coaching updates
- Account information
- Customer support
- Service announcements
- Important website updates
If you subscribe to marketing emails, you may unsubscribe at any time using the unsubscribe link provided in those emails.
8. Sharing Your Information
We do not sell, rent or trade your personal information.
We may share limited information only when necessary with trusted third parties, including:
- Payment processors
- Website hosting providers
- Email service providers
- Analytics providers
- Legal authorities where required by law
These third parties are only permitted to use your information for providing services on our behalf.
9. Data Security
We take reasonable administrative, technical and organizational measures to protect your information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
However, no method of internet transmission or electronic storage is completely secure.
While we strive to protect your data, we cannot guarantee absolute security.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Deliver our services
- Maintain coaching records
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymized where practical.
11. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Object to certain processing activities
Requests may be sent to the contact details provided below.
12. Children’s Privacy
Our website and services are not intended for children under the age of 18 without the consent of a parent or legal guardian.
We do not knowingly collect personal information from children without appropriate authorization.
If you believe a child has provided personal information without parental consent, please contact us so we can take appropriate action.
13. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or policies of those third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
14. International Users
If you access our website from outside India, you acknowledge that your information may be processed and stored in India or in locations where our service providers operate.
By using our website, you consent to such transfer and processing where permitted by applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our services
- Legal requirements
- Business operations
- Technology
The updated version will be published on this page with the revised effective date.
Continued use of our website after changes constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
The Mileage Machine Co.
Email: [your email]
Website: https://themileagemachine.com
Effective Date: [Date]